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Level 1 Sales and Marketing with Customer Service & Negotiation Skills - CPD Certified

Entry Level Career Pathway Program - No Exam - Instant Free Certificate - Free Workplace Management Toolkit

Empower UK Employment Training

Summary

Price
Save 4%
£12 inc VAT (was £12.50)
Offer ends 30 April 2024
Study method
Online, On Demand What's this?
Duration
5.5 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students
8 students purchased this course

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Overview

Level 1 Sales & Marketing with Customer Service & Negotiation Skills

Embark on a career-defining journey with our Level 1 course, designed to build foundational expertise in Sales & Marketing. Deepen your understanding of Sales dynamics and Marketing strategies, complemented by exceptional Customer Service skills. Emerge as a skilled professional in Sales & Marketing, equipped with advanced negotiation techniques to excel in the competitive business landscape.

Learning Outcomes:

  • Master foundational concepts in Sales for effective Sales & Marketing.
  • Understand the core principles of Marketing in the Sales & Marketing arena.
  • Develop exceptional Customer Service skills for Sales success.
  • Enhance Sales & Marketing strategies with proficient Negotiation Skills.

Courses Included:

  • Course 01: Basics of Sales
  • Course 02: Basics of Marketing
  • Course 03: Customer Service
  • Course 04: Negotiation Skills

More Benefits:

  • Instant Free Certificate on Sales and Marketing
  • Free Workplace Management Toolkit

Curriculum

5
sections
37
lectures
5h 29m
total

    • 1: Basics of Sales for Sales & Marketing: Module 01 11:00 PDF
    • 2: Basics of Sales for Sales & Marketing: Module 02 09:00 PDF
    • 3: Basics of Sales for Sales & Marketing: Module 03 10:00 PDF
    • 4: Feedback 01:00 PDF
    • 5: Basics of Sales for Sales & Marketing: Module 04 11:00 PDF
    • 6: Basics of Sales for Sales & Marketing: Module 05 11:00 PDF
    • 7: Basics of Sales for Sales & Marketing: Module 06 12:00 PDF
    • 8: Basics of Sales for Sales & Marketing: Module 07 14:00 PDF
    • 9: Basics of Sales for Sales & Marketing: Module 08 12:00 PDF
    • 10: Basics of Sales for Sales & Marketing: Module 09 13:00 PDF
    • 11: Basics of Sales for Sales & Marketing: Module 10 11:00 PDF

    • 12: Basics of Marketing in Sales & Marketing: Module 01 11:00 PDF
    • 13: Basics of Marketing in Sales & Marketing: Module 02 09:00 PDF
    • 14: Basics of Marketing in Sales & Marketing: Module 03 10:00 PDF
    • 15: Basics of Marketing in Sales & Marketing: Module 04 11:00 PDF
    • 16: Basics of Marketing in Sales & Marketing: Module 05 11:00 PDF
    • 17: Basics of Marketing in Sales & Marketing: Module 06 12:00 PDF
    • 18: Basics of Marketing in Sales & Marketing: Module 07 14:00 PDF
    • 19: Basics of Marketing in Sales & Marketing: Module 08 12:00 PDF
    • 20: Basics of Marketing in Sales & Marketing: Module 09 13:00 PDF
    • 21: Basics of Marketing in Sales & Marketing: Module 10 11:00 PDF

    • 22: Customer Service in Sales & Marketing: Module 01 05:00 PDF
    • 23: Customer Service in Sales & Marketing: Module 02 05:00 PDF
    • 24: Customer Service in Sales & Marketing: Module 03 04:00 PDF
    • 25: Customer Service in Sales & Marketing: Module 04 08:00 PDF
    • 26: Customer Service in Sales & Marketing: Module 05 05:00 PDF
    • 27: Customer Service in Sales & Marketing: Module 06 06:00 PDF

    • 28: Negotiation Skills for Sales & Marketing Professionals: Module 01 05:00 PDF
    • 29: Negotiation Skills for Sales & Marketing Professionals: Module 02 06:00 PDF
    • 30: Negotiation Skills for Sales & Marketing Professionals: Module 03 05:00 PDF
    • 31: Negotiation Skills for Sales & Marketing Professionals: Module 04 04:00 PDF
    • 32: Negotiation Skills for Sales & Marketing Professionals: Module 05 07:00 PDF
    • 33: Negotiation Skills for Sales & Marketing Professionals: Module 06 04:00 PDF
    • 34: Negotiation Skills for Sales & Marketing Professionals: Module 07 05:00 PDF
    • 35: Negotiation Skills for Sales & Marketing Professionals: Module 08 07:00 PDF

Course media

Description

Sales & Marketing Level 1 Course Syllabus:

  • 01: Basics of Sales for Sales & Marketing

    • Delve into the key elements of Sales, understanding the sales process, techniques, and strategies essential for success in Sales & Marketing.
    • Learn to identify customer needs and effectively present solutions.

  • 02: Basics of Marketing in Sales & Marketing

    • Explore fundamental Marketing concepts, including market analysis, brand management, and marketing communication, as they relate to Sales.
    • Understand how effective Marketing strategies can drive Sales success.

  • 03: Customer Service Excellence in Sales & Marketing

    • Acquire skills in Customer Service, crucial for maintaining client relationships and enhancing the Sales process.
    • Learn to address customer queries and challenges with professionalism and efficiency.

  • 04: Negotiation Skills for Sales & Marketing Professionals

    • Develop advanced Negotiation Skills, a vital tool for closing deals and fostering long-term business relationships in Sales & Marketing.
    • Understand negotiation dynamics and tactics to achieve win-win outcomes.

Who is this course for?

This Sales & Marketing course is for anyone. This Level 1 qualification will enable you to progress into further learning in Sales & Marketing; such as:

  • Level 2 Certificate in Sales & Marketing
  • Level 2 Diploma in Sales & Marketing
  • Level 3 Advanced Diploma in Sales & Marketing
  • Level 3 Diploma in Professional Sales & Marketing
  • Level 4 Diploma in Strategic Sales & Marketing
  • Level 2 Award in Sales
  • Level 2 Certificate in Sales
  • Level 2 Diploma in Sales
  • Level 3 Award in Sales
  • Level 3 Certificate in Sales
  • Level 3 Diploma in Sales

Career path

  • Sales & Marketing Manager
  • Sales & Marketing Officer
  • Sales & Marketing Head
  • Sales & Marketing Assistant
  • Sales Executive
  • Sales Consultant

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

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Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Reviews

4.1
Course rating
80%
Service
80%
Content
90%
Value

Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Sales, Sales and Marketing, Marketing
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